The ABC’s of Supervising Others

Quick Facts:

What is it?
An online training course giving new and aspiring supervisors the core skills to succeed in their new role.

Who is it for?
New and aspiring supervisors, team leads, or anyone stepping into a leadership role for the first time.

How long does it take?
Approx. 2 hours, self-paced.

Do I get a certificate?
Yes, students can self-print a certificate of successful completion.

Can I do it from home?
Yes. The course can be completed on any computer or tablet with a modern web browser.

The ABC’s of Supervising Others

The ABC's of Supervising Others online training program

Building the Foundations of a Confident Supervisor

The ABC’s of Supervising Others helps new and aspiring supervisors overcome the common challenges of stepping into a leadership role. Through practical, interactive lessons, participants learn the role and responsibilities of a supervisory position, while building skills in listening, communication, conflict resolution, and feedback — along with strategies for handling hostility, complaints, and keeping employees motivated.

Learning Objectives:

  • Adjust to the supervisor’s role with confidence
  • Develop skills in listening, asking questions, resolving conflict, and giving feedback
  • Identify key attitudes that enhance supervisory effectiveness
  • Apply time management and planning techniques
  • Develop a technique for giving clear, well-understood instructions
  • Build strong, fair, and consistent relationships with employees and peers
KCC QR coded certificate

 

Quiz results are automatically scored and stored for management reference. The ABC’s of Supervising others training is available 365/24/7 and relieves managers of the hassle of scheduling and delivering classroom employee safety training! Students proceed through self-paced, narrated lessons and a final quiz. Quiz results are automatically scored and stored for management reference.

For multiple enrollments, the Simply! Tracking program provides managers with access to completion data, batch certificate printing, and training-due reports.

Course Features:

  • Self-paced interactive lessons
  • ‘Resume’ feature
  • Students can self-print certificates
  • Randomized, automatically scored final exam