Communication Strategies

Building Skills That Make Communication Work

Communication Strategies is a self-paced online course giving employees a clear understanding of how their communication style affects others, and how developing these skills makes success easier to reach, in the office and beyond.

Communication Strategies Learning Objectives:

• Identify common communication problems and their causes
• Develop skills for asking effective questions
• Understand what non-verbal messages are really saying
• Build active, empathetic listening skills
• Enhance the ability to handle difficult situations
• Apply assertive communication techniques

Students proceed through self-paced, narrated lessons and a final quiz. Quiz results are automatically scored and stored for management reference.

For multiple enrollments, the Simply! Tracking program provides managers with access to completion data, batch certificate printing, and training-due reports.

Course Features:

• Self-paced interactive lessons
• ‘Resume’ feature
• Students can self-print certificates
• Randomized, automatically scored final exam