Building a Strong Start in Any Office Role
Skills for the New Employee is a self-paced online course designed to help people new to the workforce, or new to an office environment, build the interpersonal skills that matter most in their day-to-day role. Beyond technical job knowledge, success at work depends heavily on communication, professional presence, and personal management — and this course covers all three.
Students learn how first impressions and professional presence shape workplace relationships, techniques for staying assertive without conflict, and how to navigate difficult people and situations with confidence.
Skills for the New Employee Learning Objectives:
- Understand the importance of professional presence and first impressions
- Recognize and manage distorted thinking patterns that affect confidence and performance
- Understand assertiveness and apply techniques to improve it
- Build strong communication skills, including asking questions and active listening
- Interpret non-verbal messages and improve everyday writing skills
- Apply self-management techniques, including time management and workspace organization
- Set effective personal goals and build a personal action plan
- Work effectively as part of a team, including with difficult people
- Recognize and manage workplace stress
